EleTech Global Inc. values your privacy and is committed to safeguarding your personal information while you use our website. This Privacy Policy explains how we collect, use, and protect the information you provide. By using this site, you agree to the practices described in the latest version of this Privacy Policy.
Please also review our Terms of Use, which set out the general rules for accessing this website and any additional conditions that may apply to certain services or content. In this policy, “we,” “our,” and “us” refer to EleTech Global Inc. and its affiliates, while “you,” “your,” “visitor,” or “user” refer to anyone accessing the site.

1. Personal and Non-Personal Information
This policy explains how we handle both personal and non-personal information.
What is Non-Personal Information?
Non-personal information cannot be used to identify you. For example, when you browse our website to view information about our services, we may collect details automatically from your browser (such as browser type or referring website). Because this data does not identify you, we may use or share it without restriction.
What is Personal Information?
Personal information identifies you as an individual. Examples include:

• Name

• Mailing address

• Email address

• Telephone or fax number

We may collect personal information in several ways, such as when you:

• Submit an application or form

• Complete a transaction with us or our affiliates

• Provide payment details (e.g., credit card information)

• Choose to send us information, request services, purchase products, or participate in activities on our site

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2. Cookies and Similar Technologies
We may use cookies and related technologies (such as web beacons) to enhance your experience.

• Cookies are small text files placed on your device by a web server. They cannot run programs or spread viruses. They are unique to you and can only be read by the server that issued them. Cookies help save time by remembering preferences (e.g., billing or shipping addresses).

• Web Beacons are small, often invisible images embedded in webpages or emails. They allow us to track site navigation, visitor counts, and email engagement (e.g., whether a message was opened or forwarded).

Third-party vendors may also use cookies on our site to analyze anonymous visitor data, improve content, and manage communications. These vendors may set persistent cookies or web beacons, but all data they collect on our behalf is used only by EleTech Global Inc. and shared externally in aggregated, anonymous form.
If you interact with third-party ads on our site, those advertisers may use their own cookies or beacons. This Privacy Policy does not govern their practices, so we encourage you to review their policies directly.
You can usually adjust your browser settings to decline cookies, but doing so may limit certain site features.

3. How We Use Personal Information
EleTech Global Inc. may use your personal information for purposes including:

• Providing access to our website, products, or services

• Responding to your requests or inquiries

• Processing transactions and billing

• Offering ongoing support and customer service

• Contacting you with information about products or services (ours or third parties’)

• Collecting feedback and conducting research

• Improving our content, services, and user experience

• Meeting legal or regulatory requirements

• Protecting rights, property, health, and safety

We may combine online information with data you provide through other means. If we remove personal identifiers, the remaining data is treated as non-personal.

4. SMS Terms & Conditions
By providing your phone number and opting in to SMS communications, you consent to the use of your information for messaging purposes, including appointment reminders, notifications, billing updates, and service-related messages.
Information collected for SMS services includes:

• Phone number

• Name

• Any additional details you provide via forms or replies

How we use this information:

• To send relevant SMS messages

• To provide customer service

• To maintain internal records and preferences

We do not share SMS consent or related personal information with third parties for marketing purposes. Message frequency may vary, and standard data or messaging rates may apply.
You can opt out at any time by contacting us.

5. Sharing Personal Information
We do not sell, trade, or rent your personal information. However, we may share it in the following cases:

• With service providers or vendors who perform functions on our behalf (and only for those purposes)

• As required during corporate transactions such as mergers, acquisitions, or sales

• With third parties (e.g., banks or credit card processors) that facilitate transactions directly

• When legally required to comply with court orders, laws, or regulations

• To protect rights, safety, or property, including cooperating with law enforcement

If you interact with third-party ads or services, their collection and use of your data will be governed by their own privacy policies.

6. Communications
We may contact you by email, phone, or mail to share updates about our programs, services, or content. If you communicate with us through our site, we may respond via email. Please note that email is not guaranteed to be secure from unauthorized interception.

7. Security
We use industry-standard technical and organizational measures to protect personal information against loss, misuse, alteration, or destruction. Access to your information is limited to authorized employees and vendors who are required to keep it confidential. However, no system is entirely secure, and we cannot guarantee complete protection against unauthorized access.

8. Links to Other Sites
Our website may contain links to third-party sites. EleTech Global Inc. is not responsible for the privacy practices or content of those sites.

9. Public Discussions
This website may include public forums or discussions. Please be aware that any information you post becomes public and may be collected or used by others. EleTech Global Inc. does not endorse, control, or accept responsibility for information posted by users or collected by third parties from public discussions.

10. Access, Correction, and Deletion
You may access, update, correct, or delete your personal information at any time. You may also unsubscribe from communications or services. To do so, follow the instructions provided on our site or contact us.

11. Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe such information has been collected, please contact us immediately.

12. Changes to This Policy
EleTech Global Inc. reserves the right to update this Privacy Policy at any time. 
For questions regarding our privacy practices, please contact us.